First Things First, Don't Wait!
First and foremost, make sure your horse is getting proper veterinary attention if he/she suffers an injury, illness, accident or disease.
Then, it is very important that you notify the claims office immediately in order to ensure coverage availability under your policy. Claims adjusters are available 24 hours/day, seven days/week to assist you.
Please also note that if you are in a position where you think euthanasia of your horse will be required, it is very important that you contact the insurance company prior to putting the horse down. Not contacting the company could forfeit any possible coverage under your policy.
Please make sure anyone who has the care, custody and control of your horse is aware of these requirements.
Things To Do
Report a Loss Immediately
Contact your Veterinarian
Make Arrangements for an Autopsy if required
Call police in cases of criminal activity
Things Not To Do
Have the horse destroyed without the insurance company's
Have the horse removed prior to having an autopsy completed
Neglect to file a police report if one is needed.